Subscription Policy
Subscription Plans
Rise Vitals products are offered on a subscription-only basis. By placing an order, you are starting a recurring subscription that continues until you cancel it.
By starting a subscription, you acknowledge that:
- Your subscription carries recurring charges;
- You authorize Rise Vitals to process those recurring charges until you cancel; and
- Any promotional items or gifts included with your subscription apply only to your first subscription order, unless expressly stated otherwise.
Subscription Payments
Your initial payment is charged at checkout. The same amount charged for your initial subscription order will be charged automatically every 28 days unless you cancel your subscription.
We will continue to charge your payment method on file every 28 days until you cancel through the customer self-service subscription portal.
If a renewal payment is declined, the associated order will not ship until payment is successfully completed.
Promotional items or gifts included with your first subscription order do not repeat on future renewals unless expressly stated otherwise.
Subscription Cancellation
You may manage your subscription at any time through the customer self-service subscription portal: Manage Your Subscription.
Through the portal, you may skip, pause, or cancel future unbilled subscription renewals at any time. Cancellations submitted through the portal take effect immediately for all future unbilled renewals.
A cancellation does not apply to an order that has already been billed or entered fulfillment processing. Any such order will be handled in accordance with the disclosed order and refund terms.
Product Availability
All subscription orders are subject to product availability. If an item is unavailable for a cycle, we may cancel that cycle’s order, and you will not be charged. Your subscription will resume automatically once the product returns to stock.
Amending or Pausing Your Order
You may skip, pause, or cancel future unbilled subscription renewals at any time through the customer self-service subscription portal. Subscriptions may be paused at any time for an indefinite period.
Promotional Offers
Subscribe-and-save discounts and promotional offers may apply to subscription purchases.
Promotions do not stack with subscribe-and-save discounts unless explicitly stated or tied to a minimum spend.
All subsequent renewals are charged at the same amount as the initial subscription payment. Promotional items, discounts, or gifts included with an initial subscription order do not repeat on future renewals unless expressly stated otherwise.
Shipping Subscription Products
The delivery method selected during your first subscription purchase will apply to all future subscription orders.
If your first order qualifies for promotional expedited shipping, all future renewal shipments will default to standard delivery.
Changing Your Subscription Products
You may change the product, quantity, or variant associated with your subscription at any time through the subscription portal (here). Our customer support team can also make these adjustments on your behalf upon request.
Rise Vitals reserves the right, at our sole discretion, to not renew or to cancel any subscription without providing a reason.
Subscription Rewards Programme – Terms & Conditions
These Terms & Conditions apply to the Rise Vitals Subscription Rewards Programme (the “Programme”), available exclusively to customers with active subscriptions purchased through risevitals.com. Participation constitutes acceptance of these Terms.
1. Programme Eligibility
- Rewards are issued per active subscription.
- Subscribing to multiple products creates multiple reward tracks.
- Pausing a subscription does not remove or reset reward progress.
- Abuse or manipulation (e.g., repeatedly cancelling and re-subscribing to re-trigger first-order gifts) may result in disqualification.
- First-order subscription gifts cannot be re-earned by re-subscribing.
3. Gift Shipping & Availability
- Rewards ship with the qualifying subscription order.
- If a reward is out of stock, Rise Vitals may substitute an item of equal or greater value or issue store credit.
- Missing gifts must be reported within 14 days of delivery.
- Delivery delays or courier issues are not the responsibility of Rise Vitals.
- First-order gifts will not be reissued or added to future shipments.
4. Fair Use & Abuse Prevention
- Customers may receive one reward per subscription per order.
- Attempts to retrigger first-order rewards by canceling and re-subscribing may result in disqualification.
- Rise Vitals may withhold rewards or cancel subscriptions where abuse is suspected.
5. Programme Changes
Rise Vitals may modify, pause, or terminate the Programme at any time. Reward availability is subject to change without notice.
6. Governing Law and Jurisdiction
These Subscription Terms and any dispute arising out of or relating to these Terms, a purchase from Rise Vitals, or a subscription are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Subject to any consumer-protection law or consumer right that cannot legally be waived, the state and federal courts located in Wyoming shall have jurisdiction over such disputes.
8. Contact
Questions regarding the Programme may be sent to: info@risevitals.com
Participation in the Programme also constitutes acceptance of Rise Vitals’ general Terms & Conditions and Privacy Policy.